Shipping + Returns
HOW LONG UNTIL MY ORDER IS DISPATCHED?
Ready to wear shoes bought from the shop will be dispatched within 1-2 days.
Pre-order's require 3-4 weeks to be reconstructed.
Send in shoes require 3-4 weeks to be reconstructed once your shoes have arrived.
CAN I TRACK MY ORDER?
Once your order has been shipped you will be emailed a tracking code to keep track of your delivery.
CAN I RETURN MY ORDER?
Pre-orders and Send In orders cannot be returned as these have been reconstructed for you personally. If you are not happy for any reason please email email@example.com
To return a purchase bought from the store your shoes must meet the following criteria:
- Be returned within 14 days of your delivery date
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
Please get in touch with firstname.lastname@example.org regarding returns within 14 days of delivery to be eligible for a return. We do not bear any responsibility for returns, so for added safety, please use a well-established courier and insure all packages with a tracking number.
Please allow 14 working days to receive a refund.
For anymore enquires please email email@example.com